Rulebase

Rulebase is a pioneering AI startup operating at the intersection of artificial intelligence and financial services, building intelligent automation solutions for the often-overlooked back-office operations that keep banks and fintech firms compliant and efficient. Founded in 2024 by Nigerian engineers Gideon Ebose and Chidi Williams, who bring extensive experience from Microsoft and Goldman Sachs respectively, Rulebase has developed Coworker, an advanced AI agent designed to transform how financial institutions handle compliance, quality assurance, and dispute resolution.

The company’s flagship product, Coworker, represents a significant leap forward in financial services automation. Unlike traditional customer service systems that require substantial human intervention, Rulebase’s AI software monitors 100% of customer interactions in real-time—far exceeding the typical 3–5% review rate of human analysts. The platform seamlessly integrates with existing tools like Zendesk, Jira, and Slack to review every customer interaction, automatically flag regulatory risks, file disputes, monitor SLA adherence, and trigger appropriate follow-ups while maintaining essential human oversight. This comprehensive approach enables financial institutions to cut operational workloads by up to 60–70%, reduce human error, and significantly accelerate resolution times.

Backed by prominent investors including Y Combinator, Bowery Capital, Commerce Ventures, Transpose Platform VC, and several strategic angel investors, Rulebase has raised $2.1 million in pre-seed funding to scale its operations across Africa, Europe, and North America. The startup has already demonstrated impressive traction, processing thousands of support tickets for Nigerian fintechs and U.S. clients including business banking platform Rho and a Fortune 50 financial institution, achieving over 85% accuracy in compliance flagging and helping reduce escalations by 30%. As financial services globally spend billions on compliance and quality assurance, with U.S. banks alone facing an estimated $50 billion annually in regulatory compliance costs, Rulebase is positioned to become a critical infrastructure layer powering the next generation of digital financial institutions.