Remarkable AI

Remarkable AI is a cutting-edge customer engagement platform that revolutionizes how consumer brands interact with their customers. Founded in 2016 and formerly known as Chatdesk, the company specializes in AI-powered solutions that enable automated 1:1 conversations across email, social media, and SMS channels. More than 1,000 e-commerce brands rely on Remarkable AI to deliver personalized customer experiences that make shoppers feel truly known and valued.

The platform seamlessly integrates with existing tech stacks to provide comprehensive customer engagement tools including win-back messages, customer support automation, and social media engagement. Remarkable AI’s sophisticated AI models can automatically tag and route customer messages, enabling brands to scale their support operations while maintaining high-quality, personalized interactions. Leading e-commerce companies like OLAPLEX, BarkBox, Thinx, and Factor Meals use Remarkable AI to drive customer retention, acquisition, and ultimately increase conversions through intelligent automation.

Backed by prominent investors including Fika Ventures, Menlo Ventures, Cultivation Capital, Serena Ventures, and Harlem Capital, Remarkable AI has raised over $9 million in total funding. The company holds two granted patents in artificial intelligence, machine learning, and natural language processing, demonstrating its technical leadership in the customer engagement space. Headquartered in New York City, Remarkable AI continues to push the boundaries of what’s possible in automated customer experience, helping brands transform every customer interaction into an opportunity for growth.