Qme Solutions

Qme Solutions is a pioneering B2B SaaS company based in Cairo, Egypt, that is revolutionizing customer experience management across Africa. Founded in 2022 by CEO Maged Negm, the company has developed Africa’s first AI-powered customer journey platform that seamlessly integrates booking, queuing, analytics, and payment solutions into a unified digital infrastructure. By addressing the critical inefficiencies that cause individuals to lose an average of six months of their lives standing in queues, Qme is transforming how businesses and customers interact across multiple sectors.

Since its commercial launch in late 2023, Qme has made significant strides in reducing wait times and no-show rates across key sectors including healthcare, banking, government services, smart city initiatives, and logistics. The platform’s intelligent features—including remote queue joining, real-time updates, automated tracking, and location-based ticketing—enable businesses to optimize customer flow while dramatically improving service delivery. In early 2025, the company achieved a major milestone by securing $3 million in seed funding led by AHOY, a multisector technology company, alongside strategic angel investors from the GCC region.

This strategic partnership with AHOY, renowned for its advanced solutions in logistics, aviation, and traffic management, provides Qme with access to cutting-edge technology and extensive market expertise. As part of AHOY’s Startup Builder Initiative, Qme is positioned to scale its operations across the MENA region and beyond, with the goal of empowering transformational customer experiences that eliminate inefficiencies and redefine service excellence. The company’s vision extends beyond solving today’s queuing challenges—it aims to create a future where every customer interaction is seamless, efficient, and data-driven.